Writing Plans for E-Mail messages and Memos
- Information and procedures
1. Information and procedures
- Subject line: Summarize memo contents.
- Opening: Expand the subject line by stating the main idea concisely in a full sentence.
- Body: Provide background data and explain the main idea. In describing a procedure or giving instructions use command language (do this, don’t do that).
- Closing: Request action, summarize the message, or present a closing thought.
- Subject line: Summarize the request and note the action desired.
- Opening: Begin with the request or a brief statement introducing it.
- Body: Provide background, justification, and details. If asking questions, list them in parallel form.
- Closing: Request action by a specific date if possible, provide a reason. Express appreciation, if appropriate.
- Subject line: Summarize the main information from your reply.
- Opening: Start directly by responding to the request with a summary statement.
- Body: Provide additional information and details in a readable format.
- Closing: Add a concluding remark, summary, offer of further assistance, or request for further action.